COVID-19

COVID-19 Protection Framework

Under the new COVID-19 Protection Framework, Lovely by skin institute are able to open and provide services at all three levels: Red/ Orange/ Green with varying requirements in place.

To keep our team and customers safe
Before you arrive for your treatment:

	Red	Orange	Green
Complete the Covid Protection Framework checklist via the link in your text message 48 hours prior to your appointment	✔️
If you have any Covid-19 symptoms or have potentially been exposed to Covid-19 please do not come to your appointment, call healthline and then phone us to reschedule your appointment	✔️	✔️	✔️

When you arrive for your treatment:

	Red	Orange	Green
Ensure you are wearing a surgical mask (not a cloth mask) which is mandatory in Red and Orange and encouraged in Green.  If you don’t have a surgical mask we will provide one for you	✔️	✔️	✔️
Either wash your hands or use hand sanitiser	✔️	✔️	✔️
Friends and Family are requested not to accompany customers to their appointments	✔️

To keep you safe during your treatment:

	Red	Orange	Green
Continue to wear your surgical mask during your appointment, only removing it to treat areas under the mask and then replacing it	✔️	✔️	✔️
The stores are cleaned frequently, especially high touch areas and between customers	✔️	✔️	✔️
Additional cleaning measures in place	✔️
Social distancing guidelines will be adhered to	✔️
Our team will we wearing PPE (which may include masks, gloves, googles and perspex screens)	✔️	✔️	✔️
Stand behind the Perspex screens at reception	✔️
Please use contactless payment where possible	✔️	✔️	✔️

Purchasing Product
You will be required to wear a mask at all red & orange levels and encouraged in green. Alternatively, you can purchase product online at https://shop.lovelybyskin.co.nz/

Stay safe and we look forward to seeing you again soon lovelies x