Chelsea is all about results. As a beauty therapist and a product specialist, she has a keen interest in how powerful ingredients interact to deliver the results her clients are looking for. That begins with using the latest technology to create the perfect treatment plans. Then, drawing on her in-depth knowledge she can prescribe homecare that will perfectly complement the treatments. With a Beauty and Spa Therapies Diploma, Chelsea has worked in cosmetics for almost a decade and offers a range of treatments.

Appearance medicine nursing isn’t just Jamie’s career – it’s her passion! She loves using her nursing skills to help clients to look and feel their best. Jamie says it’s incredibly rewarding, especially when she gets to develop trusting relationships with clients and create tailored treatment plans. This creates more effective results and even happier clients!

Originally from Palmerston North, Jamie completed her nursing training at Edith Cowan University in Perth. She went on to complete a graduate programme in Paediatrics at Perth Children’s Hospital. There she worked across a range of specialties, focusing largely on respiratory and orthopaedics for outpatients, those with serious conditions, and pre and post-surgical patients.

The best part of Natasha’s job? It’s that every day she gets to see clients with renewed self-confidence, just by improving their skin conditions.

She has worked in Australia, UK and now here in New Zealand as a laser and skin therapist. Having worked alongside many world-renowned skin professionals, she brings her incredible experience and skill to our team. As a trainer, she is tasked with passing on this knowledge to our laser and beauty therapists, ensuring they stay at the top of their game, and deliver the best results to our clients.

Shadi loves her job. She says she loves being able to use her nursing skills while flexing her creativity, something that is required in appearance medicine. She also finds it fulfilling when she can make a difference to her clients' self-esteem and confidence. That, she says, starts with building trust. Shadi holds a Bachelor of Nursing and Master of Medical-Surgical Nursing and has worked as a nurse lecturer for more than 10 years. She moved to New Zealand to complete a PhD in Nursing at the University of Otago, then stayed to work as a practice nurse before moving into appearance medicine.

Penny has a passion for making people feel and look good! The most common skin concern she sees are pigmentation and signs of ageing and she loves to be able to assist people with a long term treatment plan to help their area of concern. Client care and results driven treatments that make a real difference in people’s lives and skin are important to Penny. She loves to see the overflow effect in people’s lives when they feel they are the best version of themselves. Her theory is "if you invest in beauty, it will remain with all the days of your life."

Pranati grew up with a mother as a beauty therapist who is her biggest inspiration. She saw the change she made empowering women in their lives. Pranati specialises in skin and laser treatments and skincare products. She likes to get to know her patient’s needs carefully and likes taking on a challenge and evolving different treatment methods which will gradually show positive results. "Effective treatments and good skincare regime go hand in hand. We not only transform how a person looks, but also how they feel." Pranati has been in the industry for 7 years and says there's nothing more satisfying than seeing a smile on my client’s face when she sees herself glow. Pranati is a graduate in Business and Marketing.

Cara loves working in an industry which surrounds her with inspiring women. She likes constantly learning and getting to create a beautiful experience for customers and providing life changing treatments. The most common skin concern she sees is sun damage and pigmentation. Cara used to be a long haul flight attendant for 3 years, she says her skin was dried out by all the air conditioning and exposed to a lot of radiation. She is now an advocate for her flight attendant friends to make sure they look after their skin! Cara's empowering words are: You're what you do, not what you say you'll do

Whilst Esme was studying to become a nurse, she worked part time during the school holidays at her Uncle's appearance medicine clinic. From the moment she set foot in his clinic her passion began to grow for this area of practice. Esme started her nursing career over a decade ago in theatre, recovery and the surgical unit in a hospital. She then moved into primary care and followed this with her clinical masters advancing her role to Nurse Practitioner.

Esme's speciality is providing a holistic aesthetic facial analysis. She sees the treatment of customers as a partnership and journey. Her customers often tell her they want to look less tired, less angry, less saggy. By finding out how their appearance makes them feel and removing or correcting negative aspects to their appearance tends to get the best outcomes. Education and counselling in the ageing process helps to inform customers about how and what can be achieved using a variety of treatments, often in stages, to achieve desirable aesthetic outcomes and this helps to build a trusting partnership. Fundamentally she believes perfecting classical beauty is achieved through correcting and balancing facial harmony in the first instance, before enhancing features for a more natural look.

She loves the dynamic changing and accelerating industry because it combines her passion for evidence based academia, whilst demanding a precise knowledge of anatomy and physiology, and this also allows her to utilise and showcase her creative and artistic attributes. After over 10 years in the industry she loves the way she can make a positive impacts on people's lives.

Fun fact: When Esme was younger she used to be an elite gymnast, nowadays she's happier in the kitchen and loves to bake cakes and cook for friends and have dinner parties.

Rebecca wanted to do something where she could help people feel good about themselves and help them become their best selves. She loves seeing the change in a person and the confidence gained from helping customers achieve their skincare goals. Her philosophy is that every client is different, there isn’t a “one size fits all” when it comes to treatments. As you would expect Rebecca is a strong advocate of sunscreen. 'Our sun is so harsh that you absolutely cannot afford to be out and about every day without wearing protection. Even those of us that are inside during the day, we’re still getting UV from the lights in our offices/clinics/homes. You can never go wrong with SPF.' A fun fact about Rebecca is that she is a black belt in karate

Courtney was inspired to join the beauty industry from her own experience with less than ideal skin. She wanted to learn how to help herself and others. Her areas of specialty are microdermabrasion, peels and laser hair removal. Courtney's treatment philosophy is to find out what the customer wants to achieve and then with as a team she plans how she can get those results for the customer. She loves getting results and seeing progress is extremely rewarding. Like all of our Lovely team, Courtney's skincare advice is to wear sunblock - use an independent, broad spectrum SPF every day no matter the weather conditions, living in New Zealand, the most common concern she sees is pigmentation from sun exposure. Courtney loves being in an industry that empowers people to feel good and believes that you when you feel your best about your physical appearance you gain the confidence to live your best life.

Hayley has a passion for skin and looking after people – customer care is her forte, she excels at making customers happy from their arrival through to them leaving the store and it is a pleasure to see the confidence customers get from looking after their skin which results in them looking and feeling great. Hayley has travelled extensively and seen 36 countries and lived overseas and is now back home in NZ. She has 10 years experience as an appearance medicine clinic manager/receptionist in one of Australia’s largest leading companies and loves the new and exciting opportunities that the appearance medicine industry has to offer with the new technology. Treatments and education and says 'your journey to repair, rejuvenate and revitalise your skin is a happy one'.