Penny W
Advanced Technical Trainer -
Penny wanted to create a career that she was passionate about, making a difference in people’s lives and empowering people (both men and women alike) to be confident and live their lives without apology. 'Our appearance is so important, it doesn’t just impact how people see us but also how we see ourselves.' While she was studying Beauty therapy she also discovered her love of teaching as a peer tutor. She feels that her job is the perfect blend of advanced treatments and teaching and she absolutely loves what she does.

Penny loves teaching (witnessing those “aha” moments) and treating Cooltech, Ulfit, and Secret RF (with a love of all things laser thrown in), she also loves working as part of such an incredible team, 'exposure to such talent means I am privileged to learn and grow myself from my team. The most important part of starting each treatment is to listen to the customer. Once you have all the information regarding what the customer needs, how their areas of concern affect their day to day life, you can offer a treatment that will provide an excellent outcome. The most common skin concern she sees is scarring from acne as teenagers. There is a lot of misinformation out there regarding acne with teenagers, 'you are never too young to be educated about your skin and start taking care of it.' Penny highly recommends the complimentary Observ 520 skin analysis technology which is the perfect appointment to book in to start your skin education and making that change you want and need. She also loves taking someone through an entire journey, overcoming challenges together, and seeing the positive changes that happen over time.

Penny's skincare advice is: 'What you put into our skin is what you get out of it. Skin needs to be nurtured with the right ingredients just like your body does to function at its peak. Almost everyone needs to use a vitamin A serum, which is an FDA approved amazing anti-ageing ingredient, but it can also help with acne, scarring, and strengthening the skin!' She also believes that there is no such thing as “too late” to start the journey to feel better about yourself. 'It doesn’t matter if your concern has affected you for 5 months or 50 years, today is the day to make a difference.' Penny's hidden talent is that she has a qualification in fashion design and still design and she sews as a hobby.
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